Open-Source
Database
Emergency?

We’re here 24/7

Get immediate expert assistance with transparent pricing

Normal Priority

Response time
Next business day

185.00 €/h

High Priority

Response time
Within 6 hours

200.00 €/h

Critical Priority

Response time
Within 4 hours

215.00 €/h

*Prices do not include 21% VAT.

Fast, reliable support when you need it most

Facing a critical database issue outside of business hours? A sudden outage? Our SOS database support service provides immediate access to our experts,
24 hours a day, 7 days a week.

 

We’ll work quickly to diagnose the problem, implement a solution, and get your systems back online as fast as possible.

Contact us now for
immediate assistance

Surcharges

The following surcharges apply to services outside of standard business hours (Monday-Friday, 8:00 – 18:00). Surcharges are not cumulative.

Weekdays

06:00 – 08:00
18:00 – 22:00
22:00 – 06:00
150%
150%
200%

Saturday

06:00 – 22:00
22:00 – 06:00
150%
200%

Sunday and public holidays

00:00 – 24:00
200%