Open-Source
Database
Emergency?
We’re here 24/7
Get immediate expert assistance with transparent pricing
Normal Priority
Response time
Next business day
185.00 €/h
High Priority
Response time
Within 6 hours
200.00 €/h
Critical Priority
Response time
Within 4 hours
215.00 €/h
*Prices do not include 21% VAT.
Fast, reliable support when you need it most
Facing a critical database issue outside of business hours? A sudden outage? Our SOS database support service provides immediate access to our experts,
24 hours a day, 7 days a week.
We’ll work quickly to diagnose the problem, implement a solution, and get your systems back online as fast as possible.
Surcharges
The following surcharges apply to services outside of standard business hours (Monday-Friday, 8:00 – 18:00). Surcharges are not cumulative.
Weekdays
18:00 – 22:00
22:00 – 06:00
150%
200%
Saturday
22:00 – 06:00
200%